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  • What is Mariya Design?
    Mariya Design is a design studio providing high-quality services for diversified international clientele, covering most design spheres and focusing on brand identity, strategy, and packaging.
  • Who is behind Mariya Design?
    It is me, Mariya, the founder of Mariya Design. I hold a Master's degree in Arts and bring along more than a decade of experience, skills and know-how in design and project management.
  • How do I ensure the quality of my work?
    The quality comes as a result of rigorous thinking and precise execution, of multiple review stages, and of me always considering vital design principles.
  • Do I follow any specific design standards or methodologies?
    I keep up-to-date with trends and adhere to contemporary design, ensuring my work is always prominent, aesthetically pleasing and functionally effective.
  • Does Mariya Design specialize in any particular type of brand or industry?
    While I have a broad range of experience in virtually all design fields, I particularly excel in consumer goods, tech services, and lifestyle products.
  • Am I interested in working with niche brands?
    Absolutely, I love working with niche brands, tailoring my services to their unique challenges.
  • How can you start a project with Mariya Design?
    Contact me through my website form or by email. I’ll be quick to reply and discuss your ideas, objectives, and goals.
  • Is there a consultation fee?
    Initial consultation is free. This deliberation allows me to understand your needs and provide timeline and quote for the potential project.
  • How do I collaborate with clients in different time zones?
    I use various communication, comment and file sharing tools, ensuring seamless collaboration regardless of time differences, locations, and schedules.
  • Do I book and participate in calls?
    No, I do not do calls. For clarity, professionalism and ease of mind, my entire communication process with a client goes through written form of correspondence.
  • What services do I offer?
    My services include, but are not limited to: Visual Identity and Brand Strategy, Stationery and Web Design, Packaging and Product Design, and much more, each tailored to meet your specific needs and objectives.
  • Can I handle projects for international clients?
    Absolutely! I have significant experience working with clients from every continent, some of which represent world-renowned brands, and am able to fulfill projects for existing, established businesses and companies.
  • Do I work with startups?
    With pleasure! For me, discussing and shaping up an original idea, forming a brand around it and developing everything to a range of products and services for the general public is a journey which I enjoy partaking.
  • How do I approach a new project?
    My approach is personalized and collaborative. I start by carefully examining your needs to form a solid understanding. Then the creation phase follows. It is where the task at hand is worked upon meticulously, in order to produce your expected goals.
  • What is the typical timeline for a project?
    The timeline varies greatly, based on individual project' scope and complexity. Some take days, other may need weeks. After a preliminary consultation, I am able to provide a more or less precise estimation of the time needed for your project completion.
  • How often will clients receive status updates about their project?
    Regular status updates are provided at key project phases and milestones, plus I am usually available for specific information upon request.
  • Is there anything I need to do before we start the project?
    You have to fill a questionnaire that will be provided by Mariya Design. It is a crucial element in order to craft your project as good as possible.
  • After the filled questionnaire, can I only participate with basic reviews at segments or milestones and entirely leave the design part to you?
    Yes, you can. Some clients wish to be involved in their projects, others prefer to delegate the entire creative process to me. I am concordant either way.
  • How is pricing determined for services?
    Pricing is generally project-specific, based on scope, complexity, and duration. Detailed quote is provided after the initial consultation. I offer fixed-price services as well, which cover an exact number of design elements. There is also an option to work by the hour on a set rate.
  • What payment methods do I accept?
    I accept local UK and international bank transfers, PayPal and Revolut. Specific payment details are discussed during the preliminary phase. There is some flexibility potential, as I am open to define milestones for your project and be remunerated with installments for reaching them.
  • How involved can clients be in the design process?
    Client involvement is crucial for achieving the desired results. I ensure you are connected to the project at every stage, aligning the final deliverables with your stated vision. Some clients prefer to be less involved in the process, I respect every wish for that matter.
  • What if clients need changes or revisions?
    I welcome client feedback. There are usually fixed amount of revisions for each package to ensure your complete satisfaction with the final results. If the number is deemed insufficient, you are able to get additional revisions either at fixed price or by booking time by my hourly rate.
  • What if clients need to adjust the project scope mid-way?
    I am flexible to accommodate scope adjustments, although with certain changes in timeline and agreed payment, if deemed necessary.
  • How do I handle constructive feedback or criticism from clients?
    Constructive feedback is an opportunity for improvement and I normally make the necessary adjustments to meet expectations.
  • Do I work with other agencies or freelancers?
    Usually no, but should the need arise, I am able to collaborate with a network of trusted professionals when their expertise adds value to a project.
  • Do I offer support after project completion?
    Yes, I offer post-project support to ensure your brand continues to thrive and evolve even after our work is done. If my service packages are beyond the scope of your specific needs, we can discuss a fixed remuneration. I am also able to work by the hour and charge you by my hourly rate.
  • Do I conduct any post-project analysis or reviews?
    Such analysis is useful to evaluate success and identify areas for future improvement. If not included in your project scope, it is charged separately.
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